Resident Benefits & Amenity Package

  • Online Rent Payments icon

    Online Rent Payments

    Save money on postage and never worry about lost mail or forgetting to pay the rent! Set up one-time or recurring secure bank transfers or eChecks... and with NO convenience fees!

  • Integrity in Legal Agreements icon

    Fair Lease Agreements

    Our lease is prepared and approved by the Calgary Residential Rental Association, Calgary’s respected, non-profit, Association of the year,(2017) - and is designed to be fair and transparent.

  • 24 / 7 Maintenance Hotline icon

    24 Hour Repair Hotline

    You will talk to a real live Citysearch representative for after-hours emergencies who will provide immediate help.

  • Secure Resident Portal icon

    Secure Resident Portal

    COMING SOON Your password-protected portal allows you to view your payment history, print rent receipts, make repair requests, and update your information anytime.

  • Property Inspections icon

    Property Inspections

    We inspect your property during your lease term to ensure there are no outstanding repair issues.

  • Guaranteed Response Time icon

    Response Time Guarantee

    Nobody likes waiting for a response, that is why we promise to respond to all communication within 48 business hours.

  • Quality Repairs icon

    Quality Repairs

    Our vendors are prescreened to ensure they are knowledgeable, friendly, and have WCB coverage and liability insurance. Citysearch ensures vendors complete the full scope of work as per our direction.

  • Trust icon

    Trust

    Our family owned business has been serving residents since 1998, so you know we will be here tomorrow (and the next day and the next day) with honest, relationship-based service.

  • Security Deposit Protection icon

    Security Deposit Protection

    If your property is foreclosed for any reason, we guarantee the protection of your security deposit.

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